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Known Issues

Before installing or upgrading AtScale, please review this section to be aware of all known issues.

Replicated entitlement service interrupting license check-in​

If the entitlement service is set to replicate during installation, the license is checked into the AtScale License Server, but replicated entitlement services might not have the license cached. This can cause the system to behave as though a license has not been uploaded. As a workaround, you can upload the license multiple times, run a non-replicated entitlement service, or install one entitlement service and scale it up after install.

DEVOPS-6116

For models with more than 1600 attributes, AtScale fails to answer all PostgreSQL metadata queries from BI tools​

When connected to BI tools via the PostgreSQL interface, AtScale fails to answer all metadata queries on models that have more than 1600 attributes. This is due to a limitation of the PostgreSQL database used to answer these queries.

ATSCALE-22911

Aggregates removed on redeploy​

In the new deploy mechanism, when the AtScale UI compiles SML into a project.xml, it is reinitialized, causing aggregates to be invalidated. This results in individual aggregates being rebuilt after each deployment.

ATSCALE-22187

Tableau: Double dashes in catalog names creates empty .tds files​

Double dashes (--) in the unique names of catalogs causes corruption of Tableau .tds file generation. This is because double dashes are reserved in many databases, and signal a comment in SQL. AtScale recommends avoiding this character pattern when creating and deploying catalogs.

ATSCALE-16605, ATSCALE-22167

Perspectives cannot contain multiple objects with the same display names​

Perspectives cannot contain references to multiple objects with the same display names/labels, as this results in errors at deploy time.

ATSCALE-22326

Identity admin password cannot be updated​

In all containerized releases up to and including C2024.8.0, the password for atscale-kc-admin should not be updated alone. There is a corresponding global setting that needs to be updated, otherwise it causes authentication errors throughout the admin pages.

ATSCALE-22301

Aggregate stat jobs fail due to default database​

When AtScale initiates aggregate stat jobs, it defaults to the aggregate database. This means that AtScale looks for tables in the aggregate database where the base data may or may not exist. If it doesn't exist, the stat queries fail and prevent aggregates from building.

ATSCALE-22424

Cube Overrides Interface unavailable​

In installer-based AtScale, you can override global settings at the data model (cube) level. In containerized AtScale, the ability to set these overrides is currently only available via API. A new mechanism for data model override management will be introduced to containerized AtScale in coming releases.

ATSCALE-17458

Snowflake Key File authentication method unavailable​

For Snowflake data warehouse connections, the Key File authentication method is currently unavailable. All other methods are functional. The Key File method will become available in a later release.

ATSCALE-21397